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Ka3
Advocate

Refund sky sports pass

I have took out a sky sports day pass will I have any chance at a refund 

 

Many Thanks

Ka3

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10 Replies
Jamie81
Advocate

Re: Refund sky sports pass

I am also looking for answers on this... I bought a now TV pass specifically for the Manchester United vs Liverpool game only for it to be called off

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schnapps
Legend 5
Legend 5

Re: Refund sky sports pass

Hi @Ka3 @Jamie81 

 

This is a customer to customer forum, where NOW Staff rarely have any input on here.

 

Your best bet is to either get in touch with NOW live chat or alternatively drop them a message using the link page below.

 

https://help.nowtv.com/article/how-to-submit-a-complaint 

DavidMyers
Observer

Re: Refund sky sports pass

I was thinking the same.. I've got the pass for this match. Obviously this is an out of the ordinary event.  Which, isn't sky's fault or the customers. It would be greatly appreciated if a refund would be considered.  

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gavs82008
Legend 5
Legend 5

Re: Refund sky sports pass

@DavidMyers 

Use the link provided by @schnapps  to get in touch with customer support.

 

Alternatively send an email to the address in the below picture.

202BB865-7B2A-4A0D-98C5-65CF2CE71A36.jpeg

Amiga1200
Mentor

Re: Refund sky sports pass

Anyone that bought a day pass for the F1 race will suddenly be becoming football fans tonight I bet.

Shauna2
Advocate

Re: Refund sky sports pass

I would also like to know this 

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gavs82008
Legend 5
Legend 5

Re: Refund sky sports pass

@Shauna2 

Look through the thread, you’ll see multiple ways of getting in touch with NOW staff.

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DavidMyers
Observer

Re: Refund sky sports pass

I'm in a queue, no. 28, I guess there's a few people with the same question!! 

Amiga1200
Mentor

Re: Refund sky sports pass

The dilemma for day passers will now be do you watch the Spurs game and not get refunded as they will be able to tell if you streamed it or do you not watch the spurs game and hope you get refunded as you genuinely bought the pass just for the one game.

 

If you streamed the F1 or earlier events today then I'd say they'd have a right to refuse. 

 

Shame really. It looks like it would have been a good day for a sports day pass.

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