Refund sky sports pass

[Anonymous User]

I have took out a sky sports day pass will I have any chance at a refund 

Many Thanks

Ka3

[Anonymous User]

I am also looking for answers on this... I bought a now TV pass specifically for the Manchester United vs Liverpool game only for it to be called off

[Amiga1200]

Anyone that bought a day pass for the F1 race will suddenly be becoming football fans tonight I bet.

[Amiga1200]

The dilemma for day passers will now be do you watch the Spurs game and not get refunded as they will be able to tell if you streamed it or do you not watch the spurs game and hope you get refunded as you genuinely bought the pass just for the one game.

If you streamed the F1 or earlier events today then I'd say they'd have a right to refuse. 

Shame really. It looks like it would have been a good day for a sports day pass.

[schnapps]

Hi @Anonymous User @Anonymous User 

This is a customer to customer forum, where NOW Staff rarely have any input on here.

Your best bet is to either get in touch with NOW live chat or alternatively drop them a message using the link page below.

https://help.nowtv.com/article/how-to-submit-a-complaint 

[Anonymous User]

I was thinking the same.. I've got the pass for this match. Obviously this is an out of the ordinary event.  Which, isn't sky's fault or the customers. It would be greatly appreciated if a refund would be considered.  

[gavs82008]

@Anonymous User 

Use the link provided by @schnapps  to get in touch with customer support.

Alternatively send an email to the address in the below picture.

 

[Anonymous User]

I'm in a queue, no. 28, I guess there's a few people with the same question!! 

[Anonymous User]

I contacted now TV and I have been refunded for the pass in credit form to be used towards any now TV product 😁

[Anonymous User]

I would also like to know this 

[gavs82008]

@Anonymous User 

Look through the thread, you’ll see multiple ways of getting in touch with NOW staff.