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Anonymous User
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Re: Refund Sports Pass

Do we get a discount as SKY SPORTS are offering clients a discount on their Sports Related Packages?

Please advise

 

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Anonymous User
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Re: Refund Sports Pass

I guess if you asked they might give a discount rather than cancel and refund.

 

Although given that there is pretty much no sport on, you're probably better off getting a refund.

alladincave
Mentor

Re: Refund Sports Pass

Hi Andy

Seen as you had a good result I will give it try once again my pass was for six months, i'v have just over two left we see how it goes.

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Anonymous User
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Re: Refund Sports Pass as F1 postponed

How did people contact Now tv to cancel? I could not find a number and live chat is not getting me through. 

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Ndala
Advocate

Re: Refund Sports Pass as F1 postponed

Has anyone actually got through - have football season pass and wondering the same

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Anonymous User
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Re: Refund Sports Pass as F1 postponed

Use the Get In Touch page.

https://help.nowtv.com/get-in-touch

 

Click Passes>Cancelling

 

Then press the down button and Live Chat will appear.

Phil_T
Mentor

Re: Refund Sports Pass as F1 postponed

 

Now tv just agreed I am well within my legal rights to cancel for a full refund yet would not issue it!!

I paid £198 for F1 season pass which you can cancel within 14 days I paid on the 12th yet they wont refund me my money!! No races have started, two 100% cancelled too

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Anonymous User
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Re: Refund Sports Pass as F1 postponed

I too was refused a refund.

 

I tried 3 different people at NOWTV and the end result was cancelling the pass and agreed to pay the full amount but as credit. There is now £198 sitting in my nowtv account ready for next season. 

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