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LisaB38
First Poster

Re: Red button

I bought a monthly sports pass this morning and now found out can’t watch the Leeds match as it’s on the red button! Why supply half the service and it’s not clear anywhere that this is not available until after you log in!! I don’t want to subscribe to Sky as don’t watch enough of the other games to make it worthwhile, that’s why I chose Now Tv to watch as and when. What a stupid service, very unhappy customer 

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cf1234
First Poster

Re: Red button

I have bought a 24 hour day pass to watch the Leeds game and have now found that red button games are not included. This information was not available before the purchase. I would like a refund. Is this  possible?

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Dotty2
Contributor 1

Re: Red button

I’ve been back and forth to them since I had exactly the same problem with a derby county match ages ago!!
I’ve asked them to take it to the higher management to stop falsely advertising these games!!! You should get a refund, I did, go on the online chat if you can
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GrantITFC
Occasional Poster

Re: Red button

I got a refund within 3 days. I imagine they deal with these complaints every mid week game. You would have thought they would have sorted it by now.
I won't be using them ever again.
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Dotty2
Contributor 1

Re: Red button

I got a refund after the derby match weeks ago! It’s falsely advertised! I spoke to someone on live chat and several emails later!
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GrantITFC
Occasional Poster

Re: Red button

They tried to give me a free £7.99 pass which i refused. They gave me a refund
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Richlacey
First Poster

Re: Red button

Absolute joke, doesn’t give you any notice that there is no red button until you want to watch something on it. Wasted £7.99 now and that will be the last money they ever get from me.

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gavs82008
Advocate 2

Re: Red button

The lack of Red Button is almost as frustating as zero on demand content for Sports. How Sky go and Sky TV get on demand but Now TV don't just doesn't justify the £30plus for a month pass!

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UKTVPlayapp
Regular 1

Re: Red button

The red button service is on it way as I had it’s say it isn’t  available yet as I was entering a sky sports month pass gift card.

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robert1997
Scholar 5

Re: Red button


@UKTVPlayapp wrote:

The red button service is on it way as I had it’s say it isn’t  available yet as I was entering a sky sports month pass gift card.


You're reading too much into that. That"s exactly the same thing it's been saying since NowTV initially launched. Nothing has changed.

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