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Greenoitfc
Occasional Poster

Re: Red button

I’ve been on chat and after 25 minutes got a refund, not how I wanted to spend a Tuesday night.

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Dotty2
Contributor 1

Re: Red button

I’ve been back on it as the email they gave me to complain to doesn’t accept incoming emails!!!
Martin19731986
Occasional Poster

Re: Red button

I used the online chat and was told I would receive a refund. Hope this helps. Shane about the score


@Dotty2 wrote:
I’ve been back on it as the email they gave me to complain to doesn’t accept incoming emails!!!

 

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Martin19731986
Occasional Poster

Re: Red button

Same here. Sounds better than the game was though 

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Dotty2
Contributor 1

Re: Red button

We are derby fans!! I got a refund but still wanted to complain as it’s not good advertising something which isn’t accessible
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GrantITFC
Occasional Poster

Re: Red button

Refunded but won't use Now TV again

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robert1997
Scholar 3

Re: Red button

@Mary-E

This has been a monumental PR disaster for NowTV and getting plenty of coverage across the web. This is going to put a lot of people off subscribing in future.

I'm sticking around as I haven't bought sports access with the thought of getting the extra red button streams but a lot of these guys have done just that.

I've found it impossible to defend NowTV both online and to my group of friends tonight, something I've never had any problem doing in the past.

Smiley Sad

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NOW TV Team Mary-E
NOW TV Team

Re: Red button

@robert1997 @Dotty2 @GrantITFC @Martin19731986 @Greenoitfc

@JB21 @Paul_Minnsini @BMW4444 @Ashley999 @DerbyFC @Julie37 @Deanoo138 @Chatterbex@Fedup22

We are aware that the webpage https://www.nowtv.com/sky-sports-live is showing all Sky Sports content, and not distinguishing between red button/non-red button content.
We are working to get this changed, so red button content is removed from the list.

More detailed information, including channel/red button info can be found at http://www.skysports.com/watch/sport-on-sky

For any refund queries, please contact our Live Chat.

----------------------------------------------------------------
Feel free to tag me in content related queries!
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Zippy456789
Contributor 1

Re: Red button


@Mary-E wrote:

@robert1997 @Dotty2 @GrantITFC @Martin19731986 @Greenoitfc

@JB21 @Paul_Minnsini @BMW4444 @Ashley999 @DerbyFC @Julie37 @Deanoo138 @Chatterbex@Fedup22

We are aware that the webpage https://www.nowtv.com/sky-sports-live is showing all Sky Sports content, and not distinguishing between red button/non-red button content.
We are working to get this changed, so red button content is removed from the list.

More detailed information, including channel/red button info can be found at http://www.skysports.com/watch/sport-on-sky

For any refund queries, please contact our Live Chat.


Here is a suggestion.

How about include the red button content for the Now tv customers?

 

As I have cancelled my monthly sports pass as I am for my sins an Ipswich fan and want to chose to watch them midweek if its on the red button.

 

Thanks

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Maggie62
Contributor 1

Re: Red button

How's about just putting on.. Each red button link..  End of the day . It would be the same. .you can only watch one red button link. ... Your boxes are not designed to record anything anyway.. This has been going on for awhile now. And like i said.. End of the day its a Internet based device.... You don't even have to have the red button on the remote to work.. Just give us a link for each red button event.. And job done..cause like you said in the above reply.. Not having a contract shouldn't give you a lesser service.. Especially paying over the odds to the same company 

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