I have two Samsung tvs. I have a sports pass. The nowtv app is installed on both tvs. The reception is fine on one of the tvs.
On the newer tv it is very fuzzy glitchy and hangs, practically unwatchable when I watch the live football. Yet, on this same tv, Netflix and Amazon prime and YouTube works absolutely fine so I’m thinking it cannot be my wifi issue. I’ve looked at the nowtv app and even though my tv should update them automatically, the last update for nowtv was March 2019. Is that correct? I have tried reinstalling but it still says March 2019. Does anybody have any ideas please?
FYI that I do not work for NOW, I am simply a NOW customer trying to help I am a Community Contributor This means that I know a lot about the service and like you I am still a customer. For any account issues you’ll need to contact staff via customer support.