If you bought a day membership this is stored on your account for up to a year.
So it can be used at a later date.
There is NO phone number for TV memberships so threatening to call won’t get you very far.
Live chat is the best method to getting any form of refund. Just make sure you click “chat online” within the green box and not “get help quicker”.
https://help.nowtv.com/article/how-to-submit-a-complaint
Or email support using the address in the below picture.
