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starman73
Expert 3

Mobile pass not working alongside sports pass

Recently I got a sports mobile pass.  Yesterday, I was having some intermittent internet issues with my three boost streams on my fire stick and 2 now tv sticks so decided to use my mobile with phone data.  However computer said no as I was already using all the available streams.  Surely as a separate pass outside of boost and only available on mobile, I should get a separate 4th stream, especially as I have a concurrent full sports pass.  Otherwise the pass is redundant.

 

 Also would using the mobile pass without boost mean NOTHING else like cinema and entertainment could be used?

 

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2 Replies
RoyB
Legend

@starman73 

 

Yes, just as using a Cinema pass without Boost would stop you using an Entertainment pass at the same time.

 

But you, IIRC, were the one who introduced me to the idea of having your passes on separate accounts, both to get over the ‘2 streams at a time’ limit, and the now-defunct ‘six devices with max three swaps per month’ limit.

 

While account swapping might be a bit cumbersome for people with the passes you watch on TV, it seems to me that there’s no downside to having Mobile on a separate account (unless you can think of any), to get over the simultaneous devices limit?

Please note that I am just a customer like you, and my advice may well be worth no more than exactly what you paid for it.
starman73
Expert 3

@RoyB  Yes, I would have had the sports mobile pass on a separate account had I purchased it, but these days the only way to get the mobile pass is to buy a sports day pass, so it went onto my sports account rather than a separate account.