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Maria72
Advocate

Free sports membership

My free 5 months mobile sports membership still not working.  Any tricks as to how I can get this to work?

thanks

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3 Replies
gavs82008
Legend 5
Legend 5

Re: Free sports membership

@Maria72 
depends when did you purchase it? 
As I understand it can take up to 10 working days to be added to your account.

 

https://www.nowtv.com/offers

See below picture 

E9DE5647-AA1E-4AC5-85E7-0FD3E2982D3E.png

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Maria72
Advocate

Re: Free sports membership

@gavs82008 

thanks

 

I purchased on 18 May.  I got an email this morning saying it’s now been added to 

my account and I can see it has.  When I click on Sports though it asks me to purchase a membership.

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Mark_Weinreb
Legend 5
Legend 5

Re: Free sports membership

@Maria72 Is this a mobile sports pass? If so, are you trying to watch one of the 5 channels available on that type of pass, and are you trying to watch on your phone?

Trying to watch any other sports channels, or trying to watch on a device other than a phone will prompt you to buy a full-price sports pass.