29-12-2020 18:41
Solved! Go to Solution.
29-12-2020 18:50
Sorry bud Now TV has ditched the annual passes, most likely due to Covid and the hassle they had with extending passes etc.
Any offers will be based on your account. If you go to “my offers” within the passes section, you’ll see a red banner for “offers”
https://www.nowtv.com/gb/account/passes/my-offers
This will change constantly and most times you check this out the offer will change or just disappear, so take screenshots if you see one that you think is worthwhile.
Also the “offers” part of the main site will show what standard offers are available.
25-03-2021 22:41
@Habib that is interesting,
so if I'm reading this correctly (https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2019/firms-must-tell-customers-abou... the new rules came in to effect Feb 2020, as nowtv has given out £20 deals to "select" customers then the £25 deal given to the masses is not the best deal?
I think I will complain for the sake of it, the cost to now tv to justify will be mildly satisfying.
25-03-2021 22:53
@Anonymous User @Habib OFCOM rules would not apply. Now is not a contracted service. You are not fixed to a term length and you can leave the service anytime.
Those rules are for those who are contracted and their contact is due to expire.
25-03-2021 23:03
@Saint1976 ah ok seems about right now you mention it 👍. Although I'm pretty sure I pay a month at a time. I am being pedantic yes 😁
Tbf I'm going to go get a little black box instead 👍
26-03-2021 7:32
@Anonymous User
For TV memberships NOW has never introduced a contract.
All you do is either in the past is pay £xxx up front for bulk purchasing at a discount or you get a monthly discount to pay for 3/6/9 months, but your always welcome to cancel whenever you want without a “cancellation fee”. The issue with bulk paying in advance is that you’ll need to keep your membership active to take full advantage of the £xxx paid up front.
The only part of NOW that involves contracts is for broadband services.
26-03-2021 10:16
non the less, NOW TV does not automatically cancel after the expired promotion period, and it carries on at the so called normal rate, the same as when a contract expires and it carries on at the normal rate, regardless the offer is not fair as different customers and new customers are being given a fairer deal than others. I've contacted OFCOM and my local trading standards, and also sought insight from Money Saving Expert. Will keep you guys posted 🙂
26-03-2021 9:59
@Anonymous User
The problem with cancelling this £25 per month deal though is that it expires early in april, so you won't be able to get the next few months at this price if you cancel and you can't guarantee that it will be £19.99 either. I myself found cancelling a nightmare. Going through around 10 pages with hard to find buttons and so much promotion trying to get back in. The 6 month deal currently looks the best value including paying for 2 more months after that and 2 day passes for the final race. If you just want qualifying and the race anyway. I think I will go with this. I still need to calculate if I buy this deal today or tomorrow to make sure the 6 months covers the race on sunday at Russia on september the 26th.
26-03-2021 10:42 - edited 26-03-2021 10:45
Its not about cancelling the £25 deal, its about cancelling the £33.99 monthly.
A full season, bar 2 practice days and the FTA British GP can be done on 7 monthly passes. Thats £237.93 which seems the be the same amount as the 6 month deal plus a couple of month and day passes which appear not to give as fuller coverage.
Last year, it was only a couple of cancellations before NowTV started offering us the monthly on a discount, firstly £25 then £19.99. And these were not locked into 6 months so we could start the passes on optimal dates.
Without any further discount, £101.97 gets us the first 10 races, including the British GP courtesy of FTA Channel 4 coverage. If the £25/month offer was started today, that same point in time is covered by 4 months of the offer, so £100.
If the 6 month offer was not started until quali tomorrow, it will run out at Russia. So to complete the season, 2 monthly and 2 day passes are needed. Once a couple of day passes is needed to cover quali and race of Singapore, the 6 month @ £25 deal + 2 * day passes is a few penny's more expensive than 5 x monthly passes 169.95. The remainder of the season can then be covered on a couple of monthly passes. But if like last year, its possible that the monthly price will be discounted plus I am currently watching F2 and will later watch Fridays F1 practice which I would not be able to do if I had to wait to start the 6 month deal until tomorrow or end up on a more expensive combination.
From what I can see, the 6 month deal is not such a great deal. Plus don't forget to cancel the free 7 day boost. It seems to be a deal more for the benefit of NowTV than a benefit to Formula 1 viewers.
I might be wrong, but by being canny with the timing of the monthly passes, I'm no worse off than I would be by taking the £25/month offer for 6 months, but have everything to gain by future offers that may occur with better timing. The 6 month offer just seems to make up the shortfall between a continuous set of passes vs starting and stopping at optimal points in time.
I've already signed up for my first month and enjoying the new seasons coverage. I've already cancelled it too. One click of a button to cancel.
Of course, NowTV may just go and put their monthly pass price up....
26-03-2021 11:35
Ok After quite a bit of persistance with live chat I have managed to speak to someone that actually used a bit of common sense and got the £20pm, basically they have refunded £30 which brings the overall 6months down to £20pm.
I have BB with them and possibly the threat of losing that may have swayed the coversation slightly.
26-03-2021 14:44 - edited 26-03-2021 14:47
I can see your point now @Anonymous User
But one click to cancel didn't seem to be the case for me. I found it so ridiculous that i took a screenshot of every page i went through in the process of cancelling it.
Like you say though, there could possibly be options that make it cheaper if i cancel after going for this £25 for 6 months, and I don't really lose out if I do cancel it anyway. It is just having to think about managing them every month that almost makes me want to just stick with the pass anyway. Or at least i will wait and see if i hear that many more people have got better offers when cancelling.
Just want to check, if i get this 6 month deal tomorrow, will it expire late enough that it can cover the race on Sunday the 26th of September at Russia?
27-03-2021 10:21
Can I just check, is the F1 offering on NOW TV still only a live stream with no on demand capability to watch the race in the evening if you have, oh I don't know, a job!!
I don't mind the price they're charging IF and ONLY IF they also offer the coverage on demand later that day.
I'm a paramedic so work all days and hours and am very rarely home during the day on a Sunday. Quite frankly the other half would leave me if I started insisting on staying home to watch F1 on the rare Sundays I'm actually off lol.
Any news on this front? Seems a massive gap in their offering to me.