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Nifty
Advocate

Re: F1 on Demand

Come on Now TV, pleased finally o after years of waiting, there is a on demand channel, Monaco practice on Thursday, still not on the channel Friday at 11pm, sometimes it pops up quickly, other times it takes forever to be posted.....yawn. Paying same price as sky, about time we got the same quality and benefits. I can see content free on the sky sport app which is free, faster than now TV F1 on demand channel. please fix this.

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gavs82008
Legend 5
Legend 5

Re: F1 on Demand

@Nifty 

If I’m not mistaken it can take up to 72 hours for sport content to become available on demand.

 

@Izzie-T  are you able to confirm for @Nifty ?

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Izzie-T
NOW TV Team
NOW TV Team

Re: F1 on Demand

Hi @gavs82008 @Nifty 

 

At present, I can se these below for Morocco F1 with their on platform date:

Content On platform
Monaco F1 GP: Practice 1 20.05 20/05/2021 11:45
Monaco F1 GP: Practice 2 20.05 20/05/2021 15:30
Monaco F1 GP: Practice 3 22.05 22/05/2021 12:10

 

Izzie-T_0-1621846835735.png

 

However, can I please let you know that this must be found on pathway:

 

Sport > On Demand Genres > F1

 

We are sorry that our search function is having issue on some of the none series or movie content. 

 

I hope the above help.

 

Thank you.


*Please note that I am only able to look into on content related queries, any account, offer, etc related, please contact our customer team or live chat for help. Thank you.

 

 

 

F1Adam
Advocate

Re: F1 on Demand

So I’ve just been told (Via live chat) NOW tv will not always upload F1 content due to “Sporting rights”.... this was news to be as this might be a tipping point to cancel my subscription. 

It’s a constraint frustration with how slow the on demand service is to upload content, but this feels like a bit of a con. 

@Izzie-T would you be able to confirm? Thanks. 

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Izzie-T
NOW TV Team
NOW TV Team

Re: F1 on Demand

Hi @F1Adam 

 

I am not sure which F1 content you are looking for so that I can check the availability for you. 

 

However due to some Search function issue, Most of the on demand sport content can only go through the path of Sport>On Demand Genres>F1 to view

 

or if you would like me to check the specific content for you, please let me know the name and live of that sport content

 

Thank you.


*Please note that I am only able to look into on content related queries, any account, offer, etc related, please contact our customer team or live chat for help. Thank you.

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