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KernowChris
Scholar 3

Extension of 50fps on Sports Channels

We have ME and PL at 50fps. We're also promised more channels at 50fps this year. 

 

Can I suggest this occurs in the following order 

Four channels need this urgently 

F1

Golf

Cricket

Football 

 

Next 

Action 

Racing

 

Finally

the others

19 Replies
Enapace
Expert 2

If the F1 Channel doesn't have 50FPS by start of new season they are making a mistake it will be a big difference and hopefully finally Apple TV update is out by then as well. I think for Golf it could make a fair difference as well.

CwoolF1
Mentor

Hi mate, sky sports f1 is now 50 FPS change happened today. 

schnapps
Legend 5
Legend 5

Hi @CwoolF1 

 

Well spotted 😆.

 

Looking good on the F1 channel with 50fps 👍.

 

Just need the remaining 8 number Sky Sports channels on NowTV to get the 50fps bump in picture quality 🙏.

Enapace
Expert 2

I'm so glad to see this has happened in time for the F1 season. Now I am really going have think about do I hold out hoping they have finally update AppleTV app and use boost on that or get one of there sticks and get boost that way as 1080p 50FPS is going be a big improvement. 

lockmatt
Expert 2

grainy picture watching f1 channel on boost

lockmatt
Expert 2

@schnapps hi..i find the picture going grainy and blurry while watching this channel

schnapps
Legend 5
Legend 5

Hi @lockmatt 

 

I will check out the Sky Sports F1 channel my end when using my NowTV 4K box and Youview box with my HD Boost Pass to see if i can see the same picture quality issues that you have noticed.

 

Give me an hour or so to check on my devices.

 

Wondering if it's the same background noise blocking artefacts that myself and others have noticed which we have reported to the NowTV Team on a few threads in the past when watching Main Event & Premier League with a HD Boost Pass ?

 

Out of curiosity what playback devices are you using with your HD Boost Pass watching Sky Sports F1 ?

schnapps
Legend 5
Legend 5

Hi @lockmatt 

 

Just had a quick look on both my NowTV 4K Smart box and Youview box when watching the F1 Pre - Season Testing and there is a little haze or fog in the picture, but it might be the environment where they are testing ?

 

Couldn't see the background macro blocking / simmering of the picture like when watching the football sometimes with my HD Boost Pass, but with football it was more obvious to see where you have a constant green pitch in the background where you can see the pixels in the picture move and change different bands of colour shifts.

 

The picture is definitely 50fps though where motion is much smoother and there is more detail with the cars racing around the track.

 

If nobody else reports it on here, apart from trying a device & router reboot see if live chat can offer you some assistance on the matter.

 

Hope you get it sorted.

 

I will keep the Sky F1 channel on in the background on my television set just in case something changes for me with regards to PQ. 

lockmatt
Expert 2

watching on samsung smart tv

schnapps
Legend 5
Legend 5

Hi @lockmatt 

 

Unfortunately i haven't got a Samsung Smart television with the native NowTV App on it to check or test my end 😡.

 

Maybe other Samsung smart TV owners on the forum who have HD Boost & Sports can check out their end to see if they are encountering the same PQ on Sky F1 ?

 

Hopefully you are using an Ethernet connection between your Samsung TV & Router rather than relying on WiFi ? 

 

Where both my NowTV & Youview box is hard wired for a better and usually a more stable streaming experience compared to WiFi especially when using the NowTV service.

 

 

lockmatt
Expert 2

@schnapps yep on a wired connection,just seems what ive seen on forums its the channels that are running the best boost picture,am i right in saying its premier league,main event and f1? i also find when football is on the main event is better than premier league channel regarding grainy looking

schnapps
Legend 5
Legend 5

Hi @lockmatt 

 

Have a read of this thread about picture artefacts when using the HD Boost Pass on NowTV Sky Sports (this is the only one from memory that i chipped in on, but there is a couple more on the forum).

 

https://community.nowtv.com/t5/Content-Issues-Missing-Episodes/Picture-quality-for-the-Spurs-Chelsea... 

 

Where i have noticed the above occasionally on different events mainly Sky Premier League & Main Event (not every match or sporting event where it was easy to spot for me on solid background colours like grass or the blue carpet floor when the World Darts was on Main Event).

 

If the same football match broadcast was on both Main Event & Premier League then one channel was apparently bad where the other channel was playing fine for me so i had to flick between both channels to find the channel without the picture artefacts.

 

Haven't seen it so much recently.

 

Yes at the moment 50fps on a Boost Pass is only available on Sky Sports Main Event, Premier League & F1 (except LG Smart Tv's).

 

Though i have a sneaky feeling that more existing Sky Sports channels will get the 50fps treatment with a HD Boost Pass in the near future on Boost supported devices (don't quote me on that just in case it doesn't materialise quickly).

 

 

Enapace
Expert 2

I think it is basically a guarantee that all the channels will transition over to 50FPS on boost devices just a matter of time as think pretty much any sports will benefit from the extra FPS. 

schnapps
Legend 5
Legend 5

Looks like Sky Sports Football & Sky Sports Cricket has undergone the 50fps upgrade treatment 👍.

 

Well it looks like to my eyes anyway 😀.

schnapps
Legend 5
Legend 5

Also looks like Sky Sports Golf can be added to the 50fps channel list 👍 (unless my eyes are playing tricks on me or i have discovered a magic setting on my television that makes 25fps watchable).

schnapps
Legend 5
Legend 5

Sky Sports Football, Cricket & Golf are now included with 50fps playback with a HD Boost Pass on supported devices.

 

Confirmed in this linked nowtv guide article below.

 

Fingers crossed the remaining sports channels that still streams at 25fps will follow shortly.

 

https://help.nowtv.com/article/what-is-highest-streaming-quality-for-my-device 

gavs82008
Legend 5
Legend 5

@schnapps 

Indeed, also confirmed on the 'Find out more about Sky Sport Pass' 

 

https://help.nowtv.com/article/getting-started-with-sky-sports

 

Watch 6 Sky Sports channels – Main Event, Premier League, F1, Football, Cricket and Golf – at 50 frames per second

 

Some slow progress being made with the 50fps, but still good to see more getting added. Now the remainder, add Red Button and Catch Up, then its an ideal alternative!

Still find it rather odd that LG TV is not part of the 50fps as it was the first smart TV to have Now TV on it, unless they are waiting for the full whack to be done?

FYI that I do not work for NOW, just a NOW customer trying to help
Popeye13
Scholar

Any hope of the remaining channels going 50fps? It is afterall, 2021.

I think not offering 50fps for Sky Sports News, Arena, Action/NFL and MIX is pretty poor and it shoulld not be taking this long to make it happen. The last change (From the info within this thread) was March of 2020, and then nothing else has changed and that is a heck of a long time for nothing to move in offering 50fps on the reminder of services.

 

(Just left Sky and signed up on a 4 month offer for SS and really impressed with the quality thus far)

Enapace
Expert 2

@Popeye13 

 

Hello I completely agree with you I was expecting 50FPS to be supported on all Sky Sports by now I expect the delay is due to the fact they were struggling with 50FPS support last year and then releasing on to new platforms and expanding red button. Hopefully we get 50FPS support on the remaining 5 channels this year and Sports on Demand properly integrated.