Was sent here by NowTVHelp on Twitter after I was unable to access the Celtic/Rangers game today even though my 1 week pass was activated. I could access Sky Sports Saturday etc, just not the live game I wanted to watch on a different channel. This was the only thing I wanted to watch with my sports pass today and didn't get what I had paid for. I've had no issues watching football through my NowTV box previously. Can I be compensated in any way for this fault? Thanks.