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Yash
Advocate

Cancellation of TV Sports subscription

Hi There,

I have recently purchased Now Sports subscription. Just want to check if there is any option to cancel the subscription and get the refund back for the subscription payment.

1 Reply
gavs82008
Legend 5
Legend 5

@Yash 

Where did you take the membership out? 
Was it thorough the app or website?

 

For any types of refunds you need to go onto live chat by clicking “chat online” within the green box and not “get help quicker” as this is a bot.

https://help.nowtv.com/article/how-to-submit-a-complaint

Through live chat they should be able cancel your membership also.

FYI that I do not work for NOW, just a NOW customer trying to help