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Anonymous User
Not applicable

watching Rugby World Cup on ITV HUB

The sound quality whilst watching the RWC on ITV Hub is very crackly and distorted..not on other ITV Hub programmes...just the RWC using Now TV...anyone else have this and any solutions? Thanks

1 REPLY 1
RoyB
Legend

@Anonymous User 

 

You aren’t watching this over NowTV, though maybe you are using the itvHub on a NowTV Stick or other device?

 

But even if so, if it is just this one programme, have you any other devices, NowTV and not, that you can try it on?

 

As it is perhaps itv you should be asking about this issue, unless it’s fine everywhere but on the NowTV device(s)?

Set a Payment PIN on your account so that no-one but you can buy memberships on it. Check your bank accounts monthly for any other unexpected payments to Now. That way you can at least nip them in the bud, while you and Now figure out whose fault they are.