03-04-2016 24:39 - edited 03-04-2016 24:40
ever time i watch a show, then i click the next in the series it allways it takes me to the log in page to put my pass word in please put this right .
03-04-2016 10:23
@Anonymous User
Are you sure it's your password you have to enter, or a 4 digit code? It sounds like you have Parental Controls set up on your account, and you will need to enter the code every time you want to watch a programme rated at or above the level set.
You can turn off the Parental Control setting on your My Account > Parental Controls page
http://account.nowtv.com/parental-pin
although bear in mind if you do this, any children in the household who use NOW TV will be able to watch any content.
03-04-2016 11:11
Hi k1paea,
Out of interest, what's the make and model number of your NOW TV playback device?
Cheers
03-04-2016 16:20
GIGABYTE lab top for gameing.p15 cpu 17-471OMQ
MEMORY DDR3L 8G
HDD1T(7200
DVD SUPER MULTI
WINDOWS 10
03-04-2016 17:17
@Anonymous User wrote:GIGABYTE lab top for gameing.p15 cpu 17-471OMQ
MEMORY DDR3L 8G
HDD1T(7200
DVD SUPER MULTI
WINDOWS 10
So... Your 'NOW TV playback device' is a computer that's running Windows 10...
03-04-2016 16:14
its turned off and it ask for password.