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Anonymous User
Not applicable

nothing working

Whenever i click to watch the lets go screen keeps loading up!!

3 REPLIES 3
schnapps
Legend 5
Legend 5

Hi @Anonymous User 

 

What playback device are you using when trying to watch NowTV with ?

 

Also out of curisoity who is your internet provider ?

Anonymous User
Not applicable

My white box has stoped working.HAVE TRIED RE-BOOTING ALLSO RE SETTING .KEEPS SENDING ME A CODE TO PUT IN BUT WHERE DOES IT GO.iT SAYS GO TO NOWTV/ WAIT FOR MOBILE OR COMUTER CONNTACT. never comes to me

schnapps
Legend 5
Legend 5

Hi @Anonymous User 

 

With your PC, tablet or smartphone internet browser you need to enter the 6 digit code that you see on your television.

 

See if this link opens up on your internet browser.

 

https://www.nowtv.com/gb/tv

 

If that doesn't work maybe try your browser in either a Private Window or Incognito mode.

 

Should that still not work and you have a smartphone with internet data, try that temporarily using the above link instead of using the internet off your home router.