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lovebuguk
Scholar

can someone at nowtv explain ?

why when upgradeing an xbox i have to wait a mouth before i can do this must be some kind of a joke right  dont seem to have this with netflix or prime.

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4268 Legend 5
Legend 5

Re: can someone at nowtv explain ?

@lovebuguk it's a system glitch on some devices. You can go on to chat, they open at 8 and tell them your Xbox has updated and they can help with the device slot and getting you back watching.


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Eddie-M
NOW TV Team (Retired)

Re: can someone at nowtv explain ?

Hi @lovebuguk

 

 

Once updated it can sometimes generate a new IP address as it looks like a new device which is why you would need to update your devcies. i have granted you new changes for now so you cna add it back on.

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