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Broadband

Get advice on performance, set up issues & general troubleshooting for NOW Broadband

Content Issues

For missing episodes, sound issues, subtitles and content availability

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The Community is an active and collaborative place to learn more about events and ask questions to fellow fans! Check out our most popular conversations happening right now!

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Channels still not working on TV

Now TV customer service advisor'sYet again they just tell you your technical issues will be prioritised it's been exactly a week since my first complaint and nothing has been done for meChannels not working, pixels on the screen on my LG Smart TVAnd ...

Andy52 by • Advocate
  • 13 Views
  • 0 replies
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formula 1 chinese grand prix

i went onto nowtv to check what time the chinese grand prix practice 1 and sprint qualifying starts on friday morning and nothing is on the scedule at all i then checked saturdays to see if the sprint race or the qualifying for sunday race was on the...

cl1 by • Newbie
  • 61 Views
  • 2 replies
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I have a router, but need a modem. Which modem do I buy?

It seems like I need a modem for my setup to work. Can someone suggest a good modem (preferably one that doesn't have WiFi, to reduce cost).The equipment that I currently have is:ASUS AX86U (to be used for WiFi);NOW Hub 2 (seems like it can't be used...

IB by • Newbie
  • 25 Views
  • 0 replies
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5.1 not working on Rocu Stick

Since latest update 5.1 no longer works via the app on the Rocu Stick, it still works on chromecast though.Appears to be a bug in the latest update 8.1 Mar 25, 2024

MCN by • Mentor
  • 632 Views
  • 19 replies
  • 2 thanks

Connection without Internet

My broadband is only showing two green light instead of with a orange light And I'm still waiting for the engineer to come for the past 2 days  

Pat3 by • Advocate
  • 23 Views
  • 0 replies
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Account problem

Hello,I have been trying to get help on the hotline for many weeks but no one has been able to help me.I have broadband on NowTV and the service works.The problem is that there is no contract connected to my account.I contacted the hotline many times...

MN by • Mentor
  • 385 Views
  • 9 replies
  • 3 thanks

Activation day -switch from sky

Hey there I am switching from Sky to Now. Sky deactivated my internet an hour ago and still no internet from now (red light). I did ask for a number change Do you know how long the gap is normally ? I am working from home so that's a bit stressful Th...

GMMp by • Advocate
  • 52 Views
  • 1 replies
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