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Broadband

Get advice on performance, set up issues & general troubleshooting for NOW Broadband

Content Issues

For missing episodes, sound issues, subtitles and content availability

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The Community is an active and collaborative place to learn more about events and ask questions to fellow fans! Check out our most popular conversations happening right now!

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Sign In Issues

Hi i have recently signed up with ee tv and have there broadband and TV and when i sign out of the ee box with the account they gave me i try and sign in with my own personal account which i have had for a few years but when i close the app and re op...

JakeB94 by • Advocate
  • 130 Views
  • 5 replies
  • 2 thanks

Sky Sports cut off

Sky sports via Now.just watched 2hrs 47min of live tennis coverage only for Sky Sports to cut off the coverage at the most exciting part: ‘This coverage has ended’. How infuriating is that.How do I complain about Sky Sports coverage when I get it thr...

MarkG by • Newbie
  • 59 Views
  • 2 replies
  • 0 thanks

Screen freezing

Took NOWTV last weekend and when initially signed up a message came up on tv say - “there is a problem with the security certificate for this site”. It allowed me to continue and started watching Sports.after 10minutes screen froze and it kicked me o...

Black screen when trying to watch in browser

Hi,Trying to watch Sky Sports F1 through the browser streaming on my Mac but all I'm getting is a highly pixelated black screen with the audio carrying on fine in the background - no picture at all. This is repeated across other channels I've tried.I...

MikkyX by • Newbie
  • 27 Views
  • 1 replies
  • 1 thanks
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