Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Anonymous User
Not applicable

‎03-07-2017 21:26

anybody else getting freezing of itv

I put emmerdale and coronation street on tonight and experiancing freezin picture and the volume staying on and then the picture catching up for a few minutes and then happening again has anybody else experianced this

1 ACCEPTED SOLUTION
SeeMoreDigital
Legend 5
Legend 5

‎03-07-2017 21:36

Hi and welcome to the forum @Anonymous User,

 

First things first. Can you please confirm the model of your NOW TV playback device?

 

Is it the NOW TV 'white' (Roku LT) box? Which looks like this: -

white.png

 

Is it the NOW TV 'black' (4200SK - Roku 3) box? Which looks like this: -

black.jpg

 

Is it the NOW TV 'smart' (4500SK - NOW TV) box? Which looks like this: -

product-img-smartbox_v4

 

And just-so-you-know... NOW TV have no control over 'third-party' apps, such as BBC iPlayer, ITV Hub, All 4, Demand 5, RedBull TV etc. The content delivery systems and the UI's for each distribution platform is entirely controlled by the service provider.

 

 

Cheers

View solution in original post

0
90 REPLIES 90
Anonymous User
Not applicable

‎07-02-2018 18:13

My black roku 3 keeps freezing, can't get passed the home page. Yes I have rebooted. Yes I have updated yes I have taken it out the wall, yes I've waited 1min before reconnecting. Yes I'm 😤 and about to through it in the bin. Please help.
0
Related Content