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Anonymous User
Not applicable

Youtube not working

Hi all,


I have just recently purchased a new black box and am very happy with it.


However since i added the youtube app it doesnt work correctly.  It will work once the box has been unplaugged and turned back on again, but after one use and then going back to it it will not work, i only get a black screen.


Any ideas as having a youtube app is extremly beneficial with kids!

1 Reply
Legend 5
Legend 5

@Anonymous User Make sure when you leave the app that you have exited a video before quitting. If it is a black screen when you click the app then press the back button once or twice and you should get the youtube homepage. If not try deleting the app and reinstalling.

I am not staff, I am a customer that likes to help,
so please click the Thank You/Thumbs Up button if I helped you out and maybe even accept it as a solution? 🙂