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ukbobboy
Expert 3

Re: Youtube app not working for rented content

@kmlgreen@amugofjava

 

Guys

 

The thing to remember is that Google, owners of YouTube and being one of the worlds leading tech companies, is always on the cutting edge of software development and as such is always very quick to ditch (leave behind) any hardware platform it considers outdated.

 

And IMHO, this effectively means, for ordinary consumers, any hardware tech over two years old.

 

 

UK Bob

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amugofjava
Occasional Poster

Re: Youtube app not working for rented content

Somebody somewhere must have been listening. My Now box updated a few days ago. Not only does it seem to offer a few more apps and has lots of mentions of 'Roku powered', but watching purchased content on YouTube has started working again! 

 

Thank you 🙂

 

Ben.

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podman
Occasional Poster

Re: Youtube app not working for rented content

amugofjava, which update did you get that allowed the movies to play again using the youtube app. I had an update about the same time but still recieve messages saying materail cannot be displayed. 

 

do you have a version number?

 

cheers,

 

podman

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commanda6 Champion 2
Champion 2

Re: Youtube app not working for rented content


@podman wrote:

amugofjava, which update did you get that allowed the movies to play again using the youtube app. I had an update about the same time but still recieve messages saying materail cannot be displayed. 

 

do you have a version number?

 

cheers,

 

podman


Hi @podman

 

As far as I'm aware it has always been the case that you cannot play content that you have rented from Google play movies and TV with the YouTube app on NowTV hardware. You can however play the Google play movies and TV content that you have brought out right and most of them will play in HD. It has always been like this since I first had NowTV hardware back in 2014.

 

On Amazon hardware. You can't even play Google play movies and TV content that you have brought out right. Using the YouTube app Smiley Sad


I do not work for now TV. I am simply a NowTV customer trying to help I am a Community Contributor This means that I know a lot about the service. But just like you I am still a customer. This means I cannot help you with issues that would involve looking into your account directly. A member of the now TV forum team or live chat will need to assist you with these issues.

If you find posts on the community useful or helpful can you give them Thanks By pressing the thumbs up button. If a post solves a problem you are having can you mark it as an accepted solution.
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