However, if the afore mentioned 'Help Centre' article does not satisfy all your requirements, I suggest you access the forums 'live chat' facility, preferably by using a Windows or Mac computer (not a mobile device) and explain your requirements to them. Here's what you need to do...
Scroll down to the 'Contact Us' button (on the bottom left of the 'Help Centre' article) and click on it.
A new web page should open up with the 'Live Chat' button at the top right of the page.
Click on the 'Live Chat' button and a new window should open up, with a range of drop-down options and a 'Request Chat' button.
• TV 1: LG 65UH770V | Software: v05.30.65 | OS: webOS v3.3.4 • TV 2: LG 43UH668V | Software: v05.50.55 | OS: webOS v3.3.4 • All TV's: NOW TV app v4.7.25 | Post Processing Features: All disabled • ISP: Virgin Media@100Mbps | WIRED NETWORK: 1Gbps | NAS: Synology DS212+ •
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