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Advocate

Why now tv take money when cancelled every think

Simply now tv last month took my money so I cancelled all payments so why now this month I been charged again now I want my money back in my account

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Legend 5
Legend 5

Re: Why now tv take money when cancelled every think

Hi and welcome to the forum,

 

Perhaps the following 'Help Centre' article may be of use to you: I’ve cancelled NOW TV but I’m still being charged

 

However, if the afore mentioned 'Help Centre' article does not satisfy all your requirements, I suggest you access the forums 'live chat' facility, preferably by using a Windows or Mac computer (not a mobile device) and explain your requirements to them. Here's what you need to do... 

  • Scroll down to the 'Contact Us' button (on the bottom left of the 'Help Centre' article) and click on it.
  • A new web page should open up with the 'Live Chat' button at the top right of the page.
  • Click on the 'Live Chat' button and a new window should open up, with a range of drop-down options and a 'Request Chat' button.

 

Cheers

• TV 1: LG 65UH770V | Software: v05.30.65 | OS: webOS v3.3.4 • TV 2: LG 43UH668V | Software: v05.50.55 | OS: webOS v3.3.4 • All TV's: NOW TV app v4.7.25 | Post Processing Features: All disabled  • ISP: Virgin Media@100Mbps | WIRED NETWORK: 1Gbps | NAS: Synology DS212+ •

This post has been archived

This post has been kept only for reference, it may contain out-of-date or inaccurate infomation.