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Anonymous User
Not applicable

Where is my first 3 free months?

I just purchased a now tv box today which came with a 3 month entertainment pass. It's all up and working however I just received an email saying my first payment will be taken in 14 days after my free trial has ended. 14 days? Doesn't it mean after 3 months? I entered the code when I signed up so I'm a little confused. Any help or advise would be appreciated. Thank you
Legend 5
Legend 5

@Anonymous User


Did you apply the 3 month voucher code to the same username and pass has the 14 day free trial or did you create a second separate username for the 3 month voucher code.


When you go to My Account > My Passes does it say you are on a voucher offer from what start date / finish date and it should also indicate when your next payment due date.


What dates are shown under My Passes ?