cancel
Showing results for 
Search instead for 
Did you mean: 
Anonymous User
Not applicable

Unwatchable service

Would anybody at Now TV like to comment on the recent unwatchable blurry picture that all customers are experiencing ? Ryder Cup was unwatchable.  There are hundreds of dissatisfied customers on the forums yet no response from Now TV. 

56mg download speed.Issue affects all devices.Issue affect only live now tv ( not BBC).Have tried, tried and tried again, restart, reset, software download all..

When you see that thousands of customers leave next month will this be the point when Now TV accept there is a problem with their service?

2 REPLIES 2
Anonymous User
Not applicable

Totally agree, just trying to watch Bournemouth v Crystal Palace, shocking picture, and its nothing to do with wi-fi speed, movies run fine.

it was the same for the weekend matches, so have given up, cant watch that, and have cancelled my sports subsciption.

 

Anonymous User
Not applicable

I’ve been getting real problems when watching live football. Picture break up, ball disappearing in a haze of blurring and pitch fades. Not good.