OK, I just burned up a Sports Day Pass on checking this, and live Sports channels are fine on my iPad, and fine on the NowTV Stick on my main TV, Software version 8.1.3, Build 4185.
I wish I did have the issue, as then I could start digging, but instead everything b*st*rd works 😞
My ISP Is BT, FTTC around 25 Mbps.
So, too many people suddenly affected for this to be an “it’s your setup” thing, but I think I have matched a failing ISP BT/Sports Pass/NowTV Stick setup, yet mine is working. Yes?
But maybe that wasn’t a Day Pass as mine is, maybe that matters? Maybe the router matters? Mine’s a Netgear Nighthawk, not the standard BT Home Hub.
Folks, please start chipping in with your ISP/Router/Pass/Device details, and anything else you think might be the reason some of us have this issue and some not, and hopefully give NowTV something to go on.
Even if, like me, you don’t have the issue, but you are reading this, your input will be helpful.
I’ll kick it off:-
ISP: BT
Router: Netgear Nighthawk (Out on display in the lounge - good thing my wife likes stealth bombers 🙂 )
Pass(es): Entertainment OK, Day Sports OK, don’t have any others
Devices: iPad all OK
NowTV Stick, gray remote, all OK. Software version 8.1.3, Build 4185.
Also OK on the upstairs Stick, yellow remote, details unavailable as interrupting
Poldark is more than my life is worth....
Set a Payment PIN on your account so that no-one but you can buy memberships on it. Check your bank accounts monthly for any other unexpected payments to Now. That way you can at least nip them in the bud, while you and Now figure out whose fault they are.
If you take an offer that comes with a ‘free trial’ of Boost or another Membership, Cancel them straight away. You will still get the full duration of the trial, and if you decide you do want to continue with one or another of the trial products, just revisit the Cancel, and UnCancel it.
