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Anonymous User
Not applicable

Unable to watch live 14.06.18. Service update email unavailable. Help = blank screen

OK so you're working on it, but the service update offers an email progress notice by clicking Topic Options - not actually possible, nothing to click. Also clicking on "help" or "contact us"on the homepage just brings up a blank screen. Not very impressive.

3 Replies
schnapps
Legend 5
Legend 5

HI @Anonymous User

Firstly make sure that you are signed in on the forum, then click on the 3 dots towards the RHS of the nowtv service status post, then on the drop down menu select " subscribe to get an email progress update.

nowtv service status 1.PNGnowtv service status.PNG

 

Anonymous User
Not applicable

Did all that, subscribe option was greyed out.
schnapps
Legend 5
Legend 5

Hi  @Anonymous User

According to the latest post on the service status page it appears to be fixed.

If the subscribe option was greyed out, then this sounds like to me that you have been logged out of the forum by the software.

This happens to me and when trying to subscribe to the service status posts make sure that your notification icons are showing towards the top RHS of your device screen.