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Anonymous User
Not applicable

Unable to purchase pass - mistakenly receive message saying I'm abroad (I'm in the UK)

I don't understand why I keep receiving an alert when trying to purchase a Sky sports weekly pass - it keeps saying that I'm unable to watch anything while I'm abroad. I'm not abroad, but in the UK.

 

WHy is this happening? I've tried clearing cookies and the browser cache, and have used two different browsers, and this keeps happening.

 

 

2 REPLIES 2
Anonymous User
Not applicable

This is the worst online streaming service I have ever used, and possibly the dumbest. The Now TV app seems to have gone haywire and keeps interrupting my purchase of a Sky Sports pass with an alert to say that while "I'm abroad", which I'm not, I cannot watch any content.

 

Is there anyone who has a suggestion for how to fix this?

Anonymous User
Not applicable

Could be your isp try powering off your router wait a few minutes then power on and obviously if use a vpn check it’s not connected