13-03-2018 19:11
I have just tried to watch the last episode of the current series of The Orville and all I get is an error "OVP-00024".
Ep 11 plays fine and has 11 days remaining so I am a bit surprised Ep 12 seems to have gone. The thumbnail for Ep 12 still appear in my watchlist, any ideas if it will be available to view?
Thanks
Solved! Go to Solution.
13-03-2018 19:24
Hi @Anonymous User
What nowtv playback device are you using, where on my nowtv smart box and Android phone episode 12 is missing, but my Windows 10 tablet App is showing that episode 12 is available with 18 days left to watch.
I will tag @Anonymous User of the NowTV Content Team to investigate and hopefully resolve.
13-03-2018 20:28
It says "we do not have this show" when I try to play this episode in my roku express.
Hope I haven't missed it! 😞
13-03-2018 20:37
Hi @Anonymous User @caseyb1993
I am sure that the NowTV Content Team will be on the case ASAP and it sounds to me there is a temporary blip with these episodes in question.
Where, I am quietly confident this will be fixed before the final episode 12 expires with 18 days left (so no need to panic just yet).
Episode 10 might be more of a concern with only 4 days left on the nowtv service, if not fixed quickly.
14-03-2018 14:09
I came on here to raise this point as well, epsiode 12 is not working on my Roku LT box. Very frustrating!
Hopefully the fact that this question is being shown on here as 'answered' doesn't mean that no-one at NowTV is paying attention to this...
14-03-2018 14:15
@Anonymous User @Anonymous User @schnapps @caseyb1993 @Andy
Thanks for flagging, I'll get this looked in to!
13-03-2018 20:26
Hi,
On further checking the LG TV app shows Ep12 with 18 days to run but it will not play and gives the message "...content is not availabe right now" which is better than a silly error code on the PC and the Roku box does not show Ep12 it at all, just Ep11 on its own in the list.
I will just assume the episode is offline for everyone for the time being and I will try again in a few days, be a pity to miss the last one after watching the rest of this excellet series.
Thanks for all the responses.
29-03-2019 10:18
I cant see Ep 11 or 12 on a Roku branded Now TV box (black)
14-03-2018 14:15 - edited 14-03-2018 14:17
@Tony-D @Mary-E
Can you please pass this on? 🙂
Never mind @Anonymous User you beat me to it! HAha
15-03-2018 16:24
Hi @Anonymous User @caseyb1993 @Anonymous User
Panic over, Ep10, Ep11 and Ep12 now back online and working
Thanks @Anonymous User for your swift response