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Legend 5
Legend 5

Re: Subtitles

Hi @CCS90,

 

  • What type of NOW TV box are you using to access and play NOW TV content?
    [ie: a NOW TV 'black' box or a NOW TV 'Smart' box.]
  • What's your NOW TV boxes 'software' version and its NOW TV 'app' version?

 

Cheers

• TV 1: LG 65UH770V | Software: v05.30.65 | OS: webOS v3.3.4 • TV 2: LG 43UH668V | Software: v05.50.55 | OS: webOS v3.3.4 • All TV's: NOW TV app v4.7.25 | Post Processing Features: All disabled  • ISP: Virgin Media@100Mbps | WIRED NETWORK: 1Gbps | NAS: Synology DS212+ •

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Mentor

Re: Subtitles

Hello SMD,

 

I have a standard black box.

 

As of this morning, the app. level has finally increased to 3.8, but software is still showing 7.0, in spite of having received a response from the Trials Team on 1st Feb.  saying that the issue had been resolved.

 

thanks

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