15-06-2015 17:45
I noticed someone else had this problem but since the issue appears to affect specific episodes I thought a new thread was necessary.
I am trying to watch the Game of Thrones Season 5 finale and the sound is stuttering from the start. I also had this problem with the True Detective finale and as a result was unable to finish watching it as the stuttering kicked in the last 10 minutes of the episode - sure does kill the tension.
I know it's been fixed since, but this occured when I was trying to watch True Detective episode 2 as well and these are the only two programmes I've even watched. Why is this such a recurring problem?
22-09-2015 16:08 - edited 22-09-2015 16:17
Hi @Anonymous User and @Anonymous User
Thanks for getting in touch with us here at NOW TV.
I apologies for the inconvenience this has caused.
We have raised this issue to our technical team and they are working hard to get this resolved.
Again, I'm very sorry for the delay and the time it has taken to find a resolution.
Kind Regards,
Karl
NOW TV Team
22-09-2015 20:23
Just bought a new Now TV box. Hopeless stuttering on Modern Family episodes. Not what I expected, hope this is resolved quickly.
24-09-2015 24:48
This simple sound stuttering bug makes the content virtually unwatchable. How is one of the worlds largest and most well funded broadcasters incapable of streaming video at a reasonable quality?
25-09-2015 16:45
Hi @Anonymous User
Thanks for your post and sorry about the delayed reply.
Sound issues with Modern Family are being looked into by our content team as we speak, hopefully it'll get sorted very soon.
Birgit
NOW TV Team
21-09-2015 5:33
27-09-2015 20:47
29-09-2015 1:19
The Walking Dead Season 4 has terrible sound dips and it's very distracting as it's every couple of seconds, it's driving me crazy! I managed to get through a few episodes but it's just not enjoyable at it's every few seconds. Literally signed up yesterday. Not impressed at all..
29-09-2015 20:30
Season 1 of True Blood is even worse than Walking Dead and even sounds distorted. Are there problems with all the programmes on here?? So annoying!!
30-09-2015 11:28
Hi @Anonymous User
Thank you for posting. I'm sorry it's not on happier terms. Can you let me know which episodes you're having issues with. Is this on the Xbox 360 only?
Cheers
Ranj
NOW TV Team