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Anonymous User
Not applicable

Solo no sound

Was trying to watch solo earlier but the film has no sound. I’ve watched a few other films and the sound is all fine on those. Is anyone else able to get any sound when watching solo?

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schnapps
Legend 5
Legend 5

Re: Solo no sound

 Hi @Anonymous User @ILoveMyDogs  @Verfeld 

 

Another forum member found a useful work around to this lack of sound by going into the nowtv box or stick settings, then select Audio, then select Auto Mode, then change to Stereo.

 

Worked for me Smiley Happy.

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Verfeld
Mentor

Re: Solo no sound

I'm having the exact same issue with Pacific Rim: Uprising

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schnapps
Legend 5
Legend 5

Re: Solo no sound

Hi @Anonymous User @Verfeld 

 

I have just checked these two movies out myself and can concur that there is an issue at NowTV's end somewhere on their delivery system when using my NowTV box.

 

@Jason-Cof the NowTV Team - This is three popular movies now since the weekend that has no sound (the two films identified in this thread plus Ready Player One on another thread).

 

Can you contact your NowTV responsible Dept to get these movies fixed ASAP.

 

Thanks.

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schnapps
Legend 5
Legend 5

Re: Solo no sound

Can you also add Monsters Inc to the list of movies having no sound reported here which needs sorting out.

 

https://community.nowtv.com/t5/Content-Issues-Missing-Episodes/No-sound/m-p/494882/highlight/false#M...

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ILoveMyDogs
Scholar

Re: Solo no sound

And Anchorman 

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Anonymous User
Not applicable

Re: Solo no sound

This has still not been fixed

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ILoveMyDogs
Scholar

Re: Solo no sound

I didn't look before posting and could have added to your thread! I've just emailed the Help Dept.... found I have had more success doing that in the past with problems,  fingers crossed this gets sorted. 

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schnapps
Legend 5
Legend 5

Re: Solo no sound

 Hi @Anonymous User @ILoveMyDogs  @Verfeld 

 

Another forum member found a useful work around to this lack of sound by going into the nowtv box or stick settings, then select Audio, then select Auto Mode, then change to Stereo.

 

Worked for me Smiley Happy.

View solution in original post

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Anonymous User
Not applicable

Re: Solo no sound

@schnapps that’s worked thank you 👍

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Anonymous User
Not applicable

Re: Solo no sound

I'll have to give this a go. I'm having the issue with game of thrones shows

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