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Anonymous User
Not applicable

‎23-09-2017 22:46

Reduced offer

Hi, last month I went to cancel my entertainment package. Then I was offered the package at a reduced price, so I went ahead and accepted. Tonight half way through watching a programme it says we haven't got the entertainment package anymore. I've logged into my account and no sign of the reduced package so I no longer have my entertainment package!!
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Legend 5
Legend 5

‎24-09-2017 8:34

@Anonymous User you will have received email confirmation of the offer. Go onto chat they can look at your account, check it correctly applied and get it sorted for you. Link in red below.
Please take a moment to click thanks or marked as solution if this answered your question. I am a community contributor and pop on when I can.
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