21-04-2017 15:27
21-04-2017 15:38 - edited 21-04-2017 15:41
@Anonymous User wrote:
I purchased a Now to box that came with a 3 month entertainment pass. I purchased it on 5th April and set it up with the pass code on the same day. I have just checked my account balance and have seen that £6.99 has been taken from my account. Why?
Apologies for my initial mistake @Anonymous User
Your best your best bet is to speak to live chat about this, you can do so at the link below
https://help.nowtv.com/contact-us/How-to-cancel-NOW-TV
Although the most common cause for this is that you are signed in to the wrong account and the voucher is assigned to another account
21-04-2017 15:43
@Anonymous User my post above has been edited to rectify my mistake