27-04-2016 21:16
27-04-2016 22:17 - edited 27-04-2016 22:19
@Anonymous User
Don't worry you are not doing anything wrong.
I have just tried to play The Muppets EP1 on my ATV 3 box and i am also getting the same message on screen that "Permission is Denied ".
I quickly tested Ep2 & Ep3 they appear to be working fine.
Somebody from the NowTV forum team will pick up this post and will pass this information onto the NowTV Content Engineers to fix.
27-04-2016 22:34 - edited 27-04-2016 22:35
@Anonymous User
Just tried The Muppets EP1 on my NowTV black box and that plays fine.
According to my NowTV black box there is 20 days remaining as of today's date for Season 1 Ep1 to Ep16.
Hopefully NowTV will sort out EP1 on the Apple TV platform has quickly as possible.
27-04-2016 22:55
30-04-2016 12:41
Hi @Anonymous User
Really sorry for any inconvenience this may have cased. I have raised this with our content team, to fixed as soon as possible.
Thanks,
Aman
NOW TV Team
05-01-2017 21:53
05-01-2017 22:31
Hello and welcome to the forum @Anonymous User,
What film are you trying to watch and what's the make and model of NOW TV playback device are you using to view it on?
Cheers
06-01-2017 11:14
Hi @Anonymous User
Thanks for bringing this to our attention, we will get our technical teams to look in to this now.
Thanks
Toby
05-02-2017 13:03