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Anonymous User
Not applicable

Pass not being accepted.

Good day. i purchased a new NOWTV box to replace the old one i had. It came with a 6 months entertainment voucher. It will not accept this on my account.

I would like to know why ?

 

2 REPLIES 2
Anonymous User
Not applicable

@Anonymous User the codes can be tricky to read. Enter them all in uppercase and take care with "I" as it could be an uppercase i or the number 1. Also 5 and S and 0 and O.
If you are still stuck visit
http://help.nowtv.com/article/Code-not-valid
and from there you can Contact NOW TV on Live Chat and they should be able to confirm the correct code.

Anonymous User
Not applicable

now accepted. thanks


@Anonymous User wrote:

@Anonymous User the codes can be tricky to read. Enter them all in uppercase and take care with "I" as it could be an uppercase i or the number 1. Also 5 and S and 0 and O.
If you are still stuck visit
http://help.nowtv.com/article/Code-not-valid
and from there you can Contact NOW TV on Live Chat and they should be able to confirm the correct code.