29-01-2016 12:45
Good day. i purchased a new NOWTV box to replace the old one i had. It came with a 6 months entertainment voucher. It will not accept this on my account.
I would like to know why ?
29-01-2016 12:54
@Anonymous User the codes can be tricky to read. Enter them all in uppercase and take care with "I" as it could be an uppercase i or the number 1. Also 5 and S and 0 and O.
If you are still stuck visit
http://help.nowtv.com/article/Code-not-valid
and from there you can Contact NOW TV on Live Chat and they should be able to confirm the correct code.
29-01-2016 13:18
now accepted. thanks
@Anonymous User wrote:@Anonymous User the codes can be tricky to read. Enter them all in uppercase and take care with "I" as it could be an uppercase i or the number 1. Also 5 and S and 0 and O.
If you are still stuck visit
http://help.nowtv.com/article/Code-not-valid
and from there you can Contact NOW TV on Live Chat and they should be able to confirm the correct code.