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joeking
Mentor

Re: PICTURE BREAK UP ON SKY SPORTS CHANNELS NOW TV???

Same here. New issue for me.

 

It's happening on all channels with new app. Awful to point of unwatchable.

 

Happens on laptop with new player app and smart stick on wifi.

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lenturn
Scholar 2

Re: PICTURE BREAK UP ON SKY SPORTS CHANNELS NOW TV???

Millwall v Fulham game wa surprisingly 'break up' free tonight. First time in a long time mind.

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lockmatt
Expert 2

Re: PICTURE BREAK UP ON SKY SPORTS CHANNELS NOW TV???

picture break up on main event channel for west brom v liverpool games

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ken242
Expert

Re: PICTURE BREAK UP ON SKY SPORTS CHANNELS NOW TV???

West Bromwich Liverpool game on sky sports Premier League channel and it did not Have any break up One This channel

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lockmatt
Expert 2

Re: PICTURE BREAK UP ON SKY SPORTS CHANNELS NOW TV???

picture break up on premier league and sky sports channels watching soccer saturday

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lockmatt
Expert 2

Re: PICTURE BREAK UP ON SKY SPORTS CHANNELS NOW TV???

picture break up occuring quite frequently tonight watching the everton v newcastle game on premier league channel

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Tony-D
NOW TV Team
NOW TV Team

Re: PICTURE BREAK UP ON SKY SPORTS CHANNELS NOW TV???

Hi Guys, i'll get this sent off and hopefully we get some onfo on what exactly is happening soon. Thanks.

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Tony-D
NOW TV Team
NOW TV Team

Re: PICTURE BREAK UP ON SKY SPORTS CHANNELS NOW TV???


@Tony-D wrote:

Hi Guys, i'll get this sent off and hopefully we get some onfo on what exactly is happening soon. Thanks.


Update:

 

Engineering team aware of the issue. Server side. Working on a hotfix. Will keep everyone posted. Thanks for your patience.

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ken242
Expert

Re: PICTURE BREAK UP ON SKY SPORTS CHANNELS NOW TV???

Still having problems with this issue Hope it will be sooner than later it benn long time we had is problem now .

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Tony-D
NOW TV Team
NOW TV Team

Re: PICTURE BREAK UP ON SKY SPORTS CHANNELS NOW TV???


@ken242 wrote:
Still having problems with this issue Hope it will be sooner than later it benn long time we had is problem now .

Rollout for the fix expected to be completed this Thursday the 26th. Of course, you understand that this is only a foootholder for the fix but i wouldn't expect it to be delayed, myself.

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