17-04-2018 19:19
Black box (non-smart) here, also getting the multi coloured stripes and occasional freezes during live football. Hard wired to BT Infinity.
17-04-2018 21:31
18-04-2018 19:36
Why does there always seem to be a problem streaming the live sports channels?
For ages we had the picture stutter issue, then that got fixed only to be replaced a bit later by this issue which is even more annoying.
God help us with 1080p streams when 720p is still this bad!
20-04-2018 16:40 - edited 20-04-2018 16:44
This is a weird one, I have experienced the picture break up issue in the past, but recently my Now TV sports have been fine.
Last weekend I had extensive viewing and had no problems on my Now TV stick, last night I watched the first half of the Bunley-Chelsea game on the stick and the 2nd half on my smart box without one problem.
With the picture stuttering issue everyone across all devices were experiencing the fault, this picture break up seems to be selective on what it effects.
In fact it might just be my eyes playing tricks on me but in the past couple of weeks the picture seems to have improved for me, last weekend I compared a couple of events on Now TV to the same broadcasts on an overseas service I am fortunate to have access to and for the first time ever Now TV was superior to that foreign OTT service.
20-04-2018 18:30
picture break up occuring while watching sky sports new,i have a smart box and the black box and its happening on both devices
20-04-2018 21:07 - edited 20-04-2018 21:09
Same here. New issue for me.
It's happening on all channels with new app. Awful to point of unwatchable.
Happens on laptop with new player app and smart stick on wifi.