13-04-2018 20:23
same fuc#### s### and no one cares at now tv,do they???
15-04-2018 10:00
Geeting the multi-coloured line break-up during the Chinese Grand Prix this morning.
It has been relatively ok on the first couple of Grand Prix races but back with avengence this morning.
This has been going on for months now. You need to sort this out Now TV.
15-04-2018 12:23
Same here lost picture for the grand prix numerous times this morning.
15-04-2018 14:45
I get this too. Have spoken with now tv and they had me do all manner of things like changing hdmi port, resetting now box etc. Still the same and nothing seems to work.
It only happens on live sports channels for me. I can live stream iPlayer and have no problems at all. Sports is often ol for say 45 to 60 minutes then get the coloured lines every sort of 1 min to 2 mins. Such a nuisnce that i have cancelled my sport pass now.
Did anyone get a fix?
15-04-2018 16:25
i got smart samsung tv and i i addy the now tv on there this month and i had no problem with it it got the old lay out on there but it been ok but when i go on the now tv stick your the now tv boxs i get the problem on there so is it the now tv stick and the now tv boxs i done all what the the now tv team told me to it make no defence i wish there get is issue .fixs
15-04-2018 19:12
Another day of picture breakups - I even resorted to watching gp highlights on C4 rather than continue with the bad picture on now tv this morning. Football was awful too, please get this sorted
16-04-2018 11:28
Hi All,
I'm sorry to hear about the issues you have encountered when viewing sports on NOW TV.
Can you please let me know what device you are using?
Can you also let me know what happens, does the picture break up ad become pixelated or do you see multicoloured lines the go across the screen?
Thanks,
Karl
16-04-2018 16:08 - edited 16-04-2018 16:12
@Karl-F wrote:Hi All,
I'm sorry to hear about the issues you have encountered when viewing sports on NOW TV.
Can you please let me know what device you are using?
Can you also let me know what happens, does the picture break up ad become pixelated or do you see multicoloured lines the go across the screen?
Thanks,
Karl
i got 2 now tv sticks youview box but that just on on demend till nest year and a samsung smart tv with the now tv app on there that working ok on problems with the samsungtv but with the now tv stick i am haveing problems with mulicoloured break up off picture on both off my smat now tv sticks .
16-04-2018 17:46
I was using my standard black Now TV box when watching the Chinese Grand Prix.
It was straming fine for about two hours, then the multi-coloured picture break-up started.
Sometimes the screen momentarily freezes before the picture breaks up. Other times it just starts with no warning.
This has been going on for months. I really can't see why this can't be fixed?