17-04-2018 11:13
In reply to the request for what device I am using. It is the black Now TV (non smart version) that has the break up images problem for me. Problems that I have are that I get almost like a test card screen with multiple coloured, vertical lines. This only seems to happen when the box has been streaming for a little while. Kicks in from 30 mins after streaming started. My box is well ventilated in an open space as I thought could it perhaps be an overheating problem. I have tried reducing screen resololution to 720 but made no difference, I have swapped all cables and power pack with no imrovement, Having paid £150 recently I am sure you can understand that I am less than happy with this situation. Having to resort to the highlights of grand prix on C4 was the ultimate mickey take!
I have a smart box in bedroom which seems fine but dont want to swap as that is attached to a HD ready TV without a HD receiver built in, so I would lose channels if I switch. Are people having problems with new stick? If you want to send me one I will report back for you:)
17-04-2018 15:07
Had these multi coloured screen picture losses on both my stick and Smart box via wireless. It was happening again last night during the football.
30-03-2018 16:21 - edited 30-03-2018 16:24
@ken242 im getting the multi coloured lines breaking the picture up while watching sky sports news channel,its happening on my smartbox and small black box on wired connections,are other members getting these picture break ups? are now tv going to do anything about this?
30-03-2018 17:38 - edited 30-03-2018 17:40
@lockmattwrote:@ken242 im getting the multi coloured lines breaking the picture up while watching sky sports news channel,its happening on my smartbox and small black box on wired connections,are other members getting these picture break ups? are now tv going to do anything about this?
i do not get the problem on the sky sport main event sky sorts channel cricket channel the sky sports news channel it just the fooboll channel so far .
30-03-2018 17:42
I haven't experienced any break up today on any of the sports channels using a Smart box. I did have it last night for about 3 seconds on the Football channel showing the League 1 game.
31-03-2018 14:05
im getting the coloured picture break up on both main event and premier league channels for the palace v liverpool game