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Anonymous User
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OUT OF SYNC/DELAYED SOUND ???

This is the third time I have tried to reinstall NowTV and the third time it's not working. The episodes (particularly RuPaul's Drag Race) take forever to load and when they eventually do, the sound is out of sync and delayed - it is extremely irritating when watching. 

Does anyone know how to fix this??? I've tried to delete the player, reinstall, restart my laptop, delete my account etc etc ... help!! What else can I do? 

Thanks! Smiley Embarassed

1 ACCEPTED SOLUTION
Anonymous User
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It isn't any of your devices it's the service itself. I've had sound issues for over a week with Drag Race, Criminal Minds, The Wire and Black Panther. I sent in a complaint about 3 days ago and asked when this issue would be fixed but I've yet to hear anything back. 

If you check the 'no sound' tag on the community you'll see many people are having the same problem.

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10 REPLIES 10
Anonymous User
Not applicable

I had this problem till I set up a USB fan to cool my tv stick, as soon as the temperature dropped the sound was in sync again. Hope this helps.