22-05-2017 21:37
I have tried to register for 2 weeks free trial with Nowtv, but it is recognising my email address as part of my Sky iD & won't let me proceed.
If Now is ok & runs well, had planned to cancel Sky which is a lot more expensive & we only want Sky Atlantic.
I have deleted all the details I had input, but am a bit bothered as this included my Visa debit details.
Any idea what I should do?
22-05-2017 21:40
Hi and welcome to the forum @Anonymous User,
For security reasons, all 'account' related issues are subject to the Data Protection Act, which means you'll need to contact a NOW TV representative to resolve your issue.
You can contact a NOW TV representative via the forums 'Live Chat' facility or 'Send us a message' facility by using a Windows or Mac computer, not a mobile device, as their web browsers are not sophisticated enough to display 'pop-up' windows (ie: windows within windows). Also, Mac or IOS device users will require JavaScript support enabled in their Safari internet browsers. Here's what you need to do: -
Cheers
23-05-2017 18:18
@Anonymous User wrote:
Why not just log in with your Sky ID instead of creating a new account ?
This is what I did and have never had an issue....
Indeed...
Perhaps the following 'Help Centre' article may be of use to you: Can I use my Sky iD to sign up?
Cheers