cancel
Showing results for 
Search instead for 
Did you mean: 
Anonymous User
Not applicable

Nowtv will not accept my registration because I have Sky iD??

I have tried to register for 2 weeks free trial with Nowtv, but it is recognising my email address as part of my Sky iD & won't let me proceed.

If Now is ok & runs well, had planned to cancel Sky which is a lot more expensive & we only want Sky Atlantic.

I have deleted all the details I had input, but am a bit bothered as this included my Visa debit details.

Any idea what I should do?

3 REPLIES 3
SeeMoreDigital
Legend 5
Legend 5

Hi and welcome to the forum @Anonymous User,

 

For security reasons, all 'account' related issues are subject to the Data Protection Act, which means you'll need to contact a NOW TV representative to resolve your issue.

 

You can contact a NOW TV representative via the forums 'Live Chat' facility or 'Send us a message' facility by using a Windows or Mac computer, not a mobile device, as their web browsers are not sophisticated enough to display 'pop-up' windows (ie: windows within windows). Also, Mac or IOS device users will require JavaScript support enabled in their Safari internet browsers. Here's what you need to do: -

 

  • Click on the following: How To Contact NOW TV link.
  • To 'Send us a message', click on the light blue 'Send Message' button.
  • To start a 'Live Chat', click on the dark blue 'Chat online' button.
  • A new 'What can we help you with today?' pop-up window should open up.
  • Click on the 'Request Chat' button.

 

Cheers

Anonymous User
Not applicable

Why not just log in with your Sky ID instead of creating a new account ?
This is what I did and have never had an issue....
SeeMoreDigital
Legend 5
Legend 5

@Anonymous User wrote:
Why not just log in with your Sky ID instead of creating a new account ?
This is what I did and have never had an issue....

Indeed...

Perhaps the following 'Help Centre' article may be of use to you: Can I use my Sky iD to sign up?

 

 

Cheers