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Anonymous User
Not applicable

Now TV failed to launch 1080p HD

Live chat has informed me multiple times over the last week or so that 1080p hd was launching on the 18th. Well it's the 18th and it's not here so where is it and why has it failed to launch. I'm seriously annoyed at present. To me it looks like you have said one thing and done another.

7 Replies
UKTVPlayapp
Expert

Hopefully it will launch soon fingers cross.

gavs82008
Legend 5
Legend 5

@Anonymous User @UKTVPlayapp 

Whoever informed you on Live chat re 1080p "launch" on the 18th November is sorry to say talking rubbish. 

There is no official launch date for this much needed improvement. Trials are still on-going, so don't expect it anytime this month. 

FYI that I do not work for NOW, just a NOW customer trying to help
ken242
Expert

s too late to joing the Trials on can anyone still sign up to the hd Trial ?

gavs82008
Legend 5
Legend 5

@ken242 

Not sure, have a look through this thread and you'll find an email address. Drop them an email to see if you are able to be added. 

https://community.nowtv.com/t5/NOW-TV-News/We-need-your-help/m-p/352255#M130

FYI that I do not work for NOW, just a NOW customer trying to help
ken242
Expert

thanks for the info 

ken242
Expert

Just signed up on a 7-day trial in HD on my NOW TV devices and then £3 after that it was on my box when I put it on on this afternoon I've got the entertainment channel in HD I got the movie channels in HD and also I got the sports channels in HD looking good so far .

UKTVPlayapp
Expert

Everything is running lot smoother now as well. Happy watching.