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Anonymous User
Not applicable

My sky movies arnt playing loads then goes bk to home page

My sky movies rant playing on now tv box I have a pass til 18 Dec it loads then goes to home screen plz help 

58 REPLIES 58
Anonymous User
Not applicable

Not worked here either. Also system reset did nothing. 

Karl-F
Community Manager
Community Manager

Hi All, 

We've signed out and back into our NOW TV Box in the office and are back up and running. 

Can you please let us know how you get on once you've signed out of the NOW TV app on your device? 

If you are still having this issue can you please let us know what device you are using?

Thanks

Karl

Anonymous User
Not applicable

How do you sign out and back in using a fire stick ???

Anonymous User
Not applicable

My tv- then scroll down to Your account.

Karl-F
Community Manager
Community Manager

Sorry everyone, looks like we're still having this issue after signing out and back in again. 

We're looking into it. 

let us know if you're still having the issue after trying to sign out. 

@Anonymous User are you on the NOW TV Stick?

Karl

Anonymous User
Not applicable

I have done it and stikl

not working 

Anonymous User
Not applicable

Yeah I’m the stick 

Anonymous User
Not applicable

signing in and out worked but only once.  If you try choosing something else it is back to the home page like before.

We're a stick.

Karl-F
Community Manager
Community Manager

Okay thanks for letting us know. 

We'll continue to investigate the issue and as soon as we have an update we'll let you know. 

Thanks

Karl

Anonymous User
Not applicable

How long for now tv to respond: