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Anonymous User
Not applicable

Monthly sky sports pass not working



I redeemed a five month sky sports mobile pass through McDonalds, but when I try to watch it on my IPhone (IOS 12.4), it keeps telling me I need to buy a monthly pass.


Everything else tells me my voucher is properly purchased and activated, and that I should be able to watch when I open the app. But it won’t let me watch.


Please help!



2 Replies
Legend 5
Legend 5

Hi @Anonymous User 


Have you tried signing out of the NowTV App on your phone and then log back into the NowTV App again.


It seemed to work for a couple of people and maybe worth a go if you haven't tried it already.

Anonymous User
Not applicable

That might have sorted it actually.

Thanks for your help!