Missing episodes The Walking Dead Season 9

[Anonymous User]

 Has anyone managed to find out why there are missing episodes for The Walking Dead Season 9? 1,4 and 5 seem to be currently missing.  Live chat isn’t working and I can’t find anything online or here. Thanks. 

[schnapps · Accepted solution]

Hi @Anonymous User 

Looks like NowTV have fixed it, where all episodes of Season 9 are now showing available to watch on my NowTV box 😆.

Just be aware you have up until the 8th of November 2019 to watch all seasons of TWD on Boxsets on the NowTV service according to the orange leaving indicator date next to each episode.

[Anonymous User]

Thanks a million.  Caught up on Episode 1 today.  🙂

[Anonymous User]

Hi @schnapps  At the time of posting this there are more Walking Dead episodes randomly disappearing, currently season 1 episodes 1 and 3, season 2 episodes 2 and 4. I'm seeing this on the black box, tablet and lg tv. Do you know who to tag about this so it can get fixed quickly? Thanks.

[schnapps]

Hi @Anonymous User

Seems these missing episodes have disappeared since yesterday.

@Jason-C  or @Karl-F from the NowTV Team please can you add the missing episodes of TWD back to your NowTV service. 

[Karl-F]

Thanks @schnapps, sorry about this. 

We'll get this looked into asap.

Karl

[Anonymous User]

@schnapps @Karl-F  Thanks for replying so quickly, hopefully these episodes will be back soon!  👍

[Karl-F]

Hi @Anonymous User,

I've passed this on to the relevant team, so they'll be doing their best to get this resolved quickly. 

Thanks

Karl

[Karl-F]

Hi @schnapps , @Anonymous User and @Anonymous User 

Looks like this has now been resolved. 

Checked on My PC and all missing episodes seem to be available. 

Are you able to confirm you're seeing the same on your devices?

Thanks

Karl

[Anonymous User]

Hi @Karl-F  yep, all the episodes are now showing across my devices. Thanks for sorting this. 👍

[Anonymous User]

@Karl-F 

Episode 13 of season 9 is missing from TWD 

1-12 then 14-16 where is 13...? 

[schnapps]

Hi @Anonymous User 

What playback device are you using ?

Where S9 episode 13 of TWD is showing on my Android Phone & Tablet, together with my NowTV 4K Smart box.

[Anonymous User]

I’ve just watched it on my iPhone but via EE TV box just not there...weird
Cheers

[Anonymous User]

Also how come episode 2 season 10 is not showing yet

: 😞

[schnapps]

Hi @Anonymous User 

Episode 2 of Season 10 hasn't yet aired in either the USA or UK, where it is scheduled on Monday at 9pm where i would have thought it would be added to catchup after 10pm.