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Occasional Poster
Posts: 6
Registered: ‎11-11-2017

Re: Mad Men season 7 - audio pitched up, playback speed problem?

[ Edited ]

I just thought maybe I should do a little research on how 24fps content is usually dealt with in a 25fps environment. It looks like I jumped a bit too quickly to my conclusion, sorry!

 

This link implies that 24fps content is indeed usually sped up to fit the 25fps environment - but it implies that the pitch of the sound is corrected, which does not appear to be happening on NOWTV.

So some people in UK TV got together and decided they would just have to do the obvious – speed the film up 4%. So a 100 minute film would take 96 minutes to air. And that’s how the solved the problem. They also speed up the sound but correct any changes in pitch.

 

https://letsfixitinpost.wordpress.com/2012/08/23/if-you-film-in-24fps-how-do-you-show-it-in-25fps-or...

 

So my question is - why not correct the audio pitch?

NOW TV Team
Posts: 303
Registered: ‎24-08-2017

Re: Mad Men season 7 - audio pitched up, playback speed problem?

@jm25 I can only assume (as I don't work upstream loading the content on to the platform) that the decision was taken not to correct the audio pitch as the difference was so little? A few of us have reviewed the episodes side by side with Netflix and even listening specifically for the difference we couldnt hear it. 

 

I will pass your message along, if I get a more satisfactory response or justification I'll let you know! 

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Regular 1
Posts: 100
Registered: ‎05-01-2017

Re: Mad Men season 7 - audio pitched up, playback speed problem?

this topic had me intrigued so I decided to listen for myself, unfortunately I can’t hear the difference.  It sounds identical on netflix and Now TV to my old ears, sorry.

First Poster
Posts: 1
Registered: ‎14-01-2018

Re: Mad Men season 7 - audio pitched up, playback speed problem?

I think I'm going insane. I joined for a free trial to continue where I left off from Netflix and found that the pitch was OBVIOUSLY slightly higher. Anyone who's watched the show should be able to tell. Hate to whine but it's just frustrating.

First Poster
Posts: 1
Registered: ‎05-02-2018

Re: Mad Men season 7 - audio pitched up, playback speed problem?

Same problem here. It's NOT a 24fps vs 25fps issue.

 

If it were, the running time would be 24/25 of the 48 minutes listed on IMDB, which would be 46 minutes. As it is, it's 39 minutes, so it's playing far, far, too quickly.

 

@Mary-E can someone fix this? It's definitely a problem your end, and it's not 24/25fps issue as you previously stated.

NOW TV Team
Posts: 11
Registered: ‎22-01-2018

Re: Mad Men season 7 - audio pitched up, playback speed problem?

Hi, 

 

We've checked again and unfortunately we can't hear a difference on our side. The content checkers have verified and told us there's nothing to be fixed on the episodes that needs fixing.  Just to clarify is the issue relating to a specific device or episode? None of the episodes we can see have a runtime of 39 minutes