Looking - Error message 1300

[Anonymous User]

I'm getting the dreaded 1300 error message when trying to catch up with Looking. Any ideas when this will be resolved?

[Anonymous User]

Hi @Anonymous User

Thanks for getting in touch.

Can you tell us which shows are coming up with this error and on which device?

This would help us raise it quicker to our content team.

Birgit

NOW TV Team

[Anonymous User]

It appears to let you watch on smartphone but not on the box

[Anonymous User]

Hi @Anonymous User

It is the white now tv box and the programme i tried was island at war ep4. I could watch on the app on my phone but couldn't on the box

[Anonymous User]

Thanks @Anonymous User

That has been raised with our content team, very sorry about the inconvenience caused 😞

Birgit

NOW TV Team

[Anonymous User]

How annoying! Watched episodes 1,2 and 3 of island at war and now 4 and 5  showing error 1300. This has happened on a number of programmes, think I'll go back to Netflix please advise

[Anonymous User]

Thanks @Anonymous User

This has been raised with our content team is currently being looked into.

Sorry about the trouble 😞

Birgit

NOW TV Team

[Anonymous User]

Hi,

The Blacklist Series 2 is showing error 1300 for the first 4 episodes.

Don't realy fancy starting at episode 5!

[Anonymous User]

HI @Anonymous User,

Apologies for the problems.

We're working on getting the episodes fixed as quickly as possible.

Thanks,

Rich

The NOW TV Team

[Anonymous User]

The only way is Essex error code 1300 please sort asap!!

[Anonymous User]

V.3.8.71 catch up error code 13 the only way is Essex