25-06-2018 12:34
Hi
I am having trouble playing hawaii-5-o season 8 ep 25, I get the Sky intro advert and then just whirling circles for a while and then it just says that there is an error (no error code)
I have no trouble playing other content, such as Westworld.
• Roku Streaming Stick+ | S/W 8.1.0 | Now TV app v3.12.132 | Wifi (DHCP)
• Internet - Plusnet Fibre @ 36M
26-06-2018 11:47
Hawaii 5-0, American Chopper and now Elementary not available to watch.
Error 2 coming up.
26-06-2018 12:49
Just had an email from now who said it is a issue with box box which I have disputed and pointed them to this discussion page.
26-06-2018 13:04
@Anonymous User wrote:Just had an email from now who said it is a issue with box box which I have disputed and pointed them to this discussion page.
That's just about what we've come to expect recently from an almost non-existent customer service.
26-06-2018 13:06 - edited 26-06-2018 13:06
24 hours later and nothing from Now TV, and it looks like the issue is spreading to other shows.
I thought the reason for the new (awful) forum layout was to make it easier to pick and and correct these issues.
• Roku Streaming Stick+ | S/W 8.1.0 | Now TV app v3.12.132 | Wifi (DHCP)
• Internet - Plusnet Fibre @ 36M
26-06-2018 13:13
We are the same Roku 3 and nowtv box, bove as above
26-06-2018 14:12 - edited 26-06-2018 14:16
@Anonymous User @herojan @Anonymous User @Anonymous User @Anonymous User @Mark_Weinreb @Anonymous User @Anonymous User @Anonymous User @Anonymous User @Oddius @Anonymous User
Hi all! Thank you for flagging your issues and the detail you have provided. We have relayed these issues to the technical teams and they're investigating. We're aware that this issue is occuring over several different shows. Any updates will be posted here (and the other relevant threads)
26-06-2018 15:01
Thanks for this. It occured to me that the issue might be with the trailer ad that plays before the show on the box and not the actual epidsode itself. The other shows I have wcthed that have played fine haven't had ads before
26-06-2018 19:55
Ok guys, I’ve not seen an official announcement yet but the boys and girls at NowTV Towers seen to have resolved the Hawaii 5-0 problem. I’m now watching episode 25 of season 8.
26-06-2018 23:12
Good to know @Mark_Weinreb
Hopefully I'll get to watch it tomorrow
27-06-2018 11:56
@Anonymous User I can confirm it is working here this morning.