@Anonymous User
Remember the old saying that when you point the finger at someone - especially a fine upstanding member of this Community - you have three fingers pointing back at yourself...
Set a Payment PIN on your account so that no-one but you can buy memberships on it.
Check your bank accounts monthly for any other unexpected payments to Now.
That way you can at least nip them in the bud, while you and Now figure out whose fault they are.
